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Cookies

 

What are cookies? 

Cookies are small text files with information considered to be relevant, that the devices use for access (computers, mobile phones or portable mobile devices), through the Internet browser (browser), when an online website is visited by a Customer or an User. The use of cookies helps online websites to recognize the devices of Users and Customers the next time they visit them, and in some cases, it is also essential for their operation.

 

How do we use cookies? 

Herdade do Pinheiro may eventually use two main categories of cookies: cookies within the scope of online websites and cookies within the scope of direct electronic communication channels, with the respective deactivation by Users or Customers always being guaranteed in either category.

Herdade do Pinheiro uses cookies on its online websites in order to improve the performance and browsing experience of Users and Customers, increasing the speed and efficiency of response, on the one hand, and eliminating the need to repeatedly enter the same information, on the other.

The cookies used by Herdade do Pinheiro, in all of its channels, do not collect personal information that allows the identification of Users or Customers, but only store generic information, namely the form or geographic location of access and how they use the channels, among others. Cookies only retain information related to the preferences of Users and Customers, and no personal identifiers are recorded.

Within the scope of direct electronic communication channels, Herdade do Pinheiro may also use cookies to open the different electronic communications sent, such as newsletters and emails, for statistical purposes - allowing to know if these communications are open and check clicks through links or advertisements within those communications.

Also in this category of cookies, by the specific option mentioned in its footnote, Users and Customers always have the possibility to disable the sending of electronic communications.

 

What kind of cookies do we use?

Regarding the type of intended purposes, Herdade do Pinheiro may, whenever necessary, use two different types of cookies, according to the following specifications:

• Essential Cookies - some cookies are essential for accessing specific areas of online channels, allowing browsing and the use of their applications, such as accessing secure website areas, via the User registry. Without these cookies, the services requiring them cannot be provided;
• Analytical Cookies - these cookies are used to analyse the way Users use online websites, allowing to highlight articles or services that may be of interest to Users, monitoring the performance of the websites, as well as knowing which ones the most popular pages, which method of linking between pages is most effective or to determine why some pages are receiving error messages. These cookies are used only for the purpose of creating and analysing statistics in order to improve the functionality of the website, used anonymously without ever collecting information of a personal nature.

For these purposes in mind, Herdade do Pinheiro is able to provide a high-quality experience to Users and Customers, by personalizing information and offers, and finding or correcting potential problems which may arise during use.

Regarding the type of validity, there are two types of cookies:

• Permanent Cookies – these cookies are stored in the devices used to access channels (computers, mobile phones, etc.), with regard to the computer application used to browse the internet (browser), and are used whenever Users and Customers revisit a channel - in general, they are used to guide browsing according to the User’s or Customer’s interests, allowing Herdade do Pinheiro to provide a more personalized service;
• Session Cookies – these are temporary cookies, which are generated and only available through the closing of the session, since the cookies will no longer be stored the next time the User or Customer accesses the browser - the information obtained allows the sessions to be managed, including troubleshooting to provide a better browsing experience.

Essential Cookies

Name Service Purpose Cookie type and Expiration time
_cfduid Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Used by the content network, Cloudflare, to identify trusted web traffic. Necessary - Third party cookie Expires after 29 days

 

Analytical Cookies

Name Service Purpose Cookie type and Expiration time
_ga Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Third party cookie
Expires after 29 days
_gat Collection of statistics on the use of the Institutional Website Used by Google Analytics to throttle request rate Third party cookie
Expires after 1 day
_gid Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Third party cookie
Expires after 1 day
_pinterest_cm Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Used by Pinterest to track the usage of services. Persistent third party cookie
Expires after 12 months
collect Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Source session cookie
It is deleted when you close Session

Third-party cookies

Our pages do not display content from external providers.

Some of the services provided on our pages are the responsibility of external service providers, so please consult its terms provided:

• Pinterest (click to see privacy policy)
• Google (click to see privacy policy)

These third-party services are outside oh the control of the Herdade do Pinheiro. Providers may, at any time, change their terms of service, purpose and use of cookies, etc.

 

How can you manage cookies?

Users and Customers can disable part or all of the cookies at any time. They must, for that purpose, follow the instructions available in each computer applications used to browse the internet (browser). However, with disable, will losing access to some features of the websites.

All browsers allow the User to accept, reject or delete cookies by selecting the appropriate browser settings. You can change your cookies settings in the "Options" or "Preferences" menu of your browser.

You can also accept the use of cookies, through the button “Accept cookies” in the information sentence on our websites, or make your choices and manage them through the available browsers and tools.

However, we should inform you that by disabling cookies, you might prevent some web services and functionalities working properly, thus affecting, either fully or partially, your ability to navigate the website.

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